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October 18, 2008 "Great company. I have had nothing but great service and a great product from Xceleration Fitness. In particular, Roy Crocker, who has been servicing my account since the beginning, has been fantastic to work with. In this day and age, when calls are often routed, numbered and automated, it is great to work with a company that actually ANSWERS the phone, personally, knows who you are, and follows up to make sure you are completely happy with the product. I purchased a Startrac Pro Treadmill and couldn't be more pleased. The condition is outstanding and the company stands behind their product. If anything should be needed at all, they will take care of it, no questions asked. Even as a small client (as many of their customers are companies), I feel that I have been treated just as important as the big guys. Thanks for the great service and equipment, Roy I will recommend you to everyone I know." Doug Tiez Evergreen, CO
January 28, 2011 "I received my Treadmill and love it!" "I can honestly say that I was skeptical about purchasing a big item such as a stepper over the Internet, but the level of customer service was very personal and alleviated my concerns. The Lifefitness 95TI Treadmill arrived in like new condition and if you want a great experience, look no further."
Thanks Guys will refer you to all! K. Bier,
Alberta, Minnesota,
October 20, 2010 "The quality, fit and finish, and mechanical operation of every one of the machines surpassed my expectations. Everything is certainly of commercial quality Remanufactured Cybex circuit arrived in like new condition at a price that was affordable compared to buying brand new.
Brandon Atlanta (Douglasville), GA "It has been a great experience working with Xceleration Fitness. They add incredible value in their quality of service through their need assessment, knowledge of merchandise on our Matrix treads and Spin Bikes. You guys set an example of excellence!" Mark Harari, Pulse fitness Studios, CA February 5, 2008 "Thank you again for all your great service." "I was very impressed with your service and attention in helping me with my purchase for my business. These guys take fitness equipment seriously, it’s truly a refreshing experience . Thank you again, Jonathan Aluzas, Arena Fitness Studios, CA
January 12, 2010 "Just a little note to say thank you," "We love our Life Fitness InspireTreadmill.To be honest, we were very skeptical about ordering a remanufactured treadmill or any other piece of equipment for that matter. You have definitely proven to us that there is no sacrifice in purchasing Remanufactured Treadmills over the internet. You have passed the test!. We will definitely be purchasing again in the near future. Thank you so much, it has been and will be a pleasure doing business with you!"
Warmest Regards, Ian Mackintosh
Houston,Tx November 26, 2003 "Dear Xceleration Fitness," "Thank you for your incredible service and professionalism. We decided to buy our Lemonds spin bike from you guys after shopping around online because you were the most reasonably priced. Little did we know that your customer service would be the most outstanding we've worked with in a long time. We are very impressed with the quality of your products, your personal service and your prompt delivery. Thank you!" Sincerely,
Barry King,
Florida,CA
November 2009 "Dear Roy," "I wanted to thank you for your services and prompt delivery of my product from your Company. The updates on my delivery and status of my order's, were very reassuring to me that you were not catering to customers based on their orders. I never had to call to see if my order had gone through, when it was being shipped, or when the delivery was being made. My Remanufactured Lifefitness 9500HR Elliptical came within a week of the ordering date, and I must say that the service was everything you promised. Thanks again for a no hassle way to shop." Sincerely, Jim Collins Jnr,
Pasadena ,CA
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